Top functies
Miscellaneous
- Country Digital & IT Manager
◦ Technical Lead for system implementation Projects.
◦ Deliver projects within scope (business & technical requirements)/quality/budget/time
- Manage, prepare, and monitor annual IT budget, business (MTP) forecast and ensure cost-effectiveness in cooperation with Group IT Shared Services.
- Manage all aspects of the implementation and operation of information and functional systems, including local software applications, network phone systems, and end-user computers.
- Cooperate and support Group IT projects. Manage & monitor the performance of SLA’s & maintenance contracts with External Business Partners regarding IT. Responsible for all BU IS/IT infrastructure (hard/software, network, and Telecommunications (LAN/WAN).
- Manage controls to minimize business risk in compliance with Group ITIL based internal controls.
- Provide guidance & support for IT Team members. Coordinate the IT Team at a local level.
- Identify opportunities for team training and skills development.
- Manage communication and working relationship between IT and other Units within the organization as well as multiple external IT service providers.
- Establishing the PMO; designing all processes and introducing new project management. methodologies such as RAID; influencing others to adopt recommended changes and engaging stakeholders with process transformation
- Reviewing existing project processes across the organization as well as developing a good understanding of the business in order to inform decision making and enable transformation
- Building strong relationships with business leaders and working to understand their requirements and expectations; managing these and creating collaborative partnerships.
- Leading the PMO and international professional services projects across EMEA, the UAE, and UK; building cross-cultural understanding and identifying methods of overcoming geographical distance to create team relationships.
- Introducing project server processing in the SharePoint environment; defining mandatory skills and expertise required for the setup of teams as well as establishing development opportunities to embed new processes.
- Communicating effectively with others and operating as part of the senior leadership team to define and scope the remit of the PMO office.
- Managing all GDPR related projects, across the EU.
- Held overall responsibility for the activities of the project office and e-commerce unit including leading a team of 5 employees and working across logistics, supply chain process, procedures and applications
- Accountable for all people related processes within the team including recruitment, retention, development and performance management
- Worked in collaboration with the senior management team to develop and progress cross functional improvements; devising and implementing strategic plans to enable business growth
- Led a large-scale E-Commerce remodeling project; scoping project requirements, identifying business improvement opportunities as well as effectively scheduling and resourcing project to enable success
- Reviewed logistics and supply chain vendor’s performance and contractual terms; renegotiated and sourced new providers as appropriate to drive forward cost-saving initiatives without jeopardizing relationships
- Managed large project budgets of up to €650,000; reported results and managed variances on an ongoing basis to ensure that project was delivered within budget
- Drove operational transformation by effectively engaging business with change; designed and implemented process automation to create efficiency and deliver considerable cost savings
- Held full accountability for leading and managing 3 business units; the Project Office, Organization, and Human Resources and managed a team of 12
- Motivated team to operate cross-functionally in order to drive efficient and collaborative working practices and create a joined-up and cohesive approach.
- Led the transversal transformation project tasked with the reorganization and restructuring of all departments including Audit and Compliance; worked to motivate teams and maintain performance during periods of instability.
- Was appointed Head Project Manager of FBB’s Liquidation project after its acquisition by the National Bank of Greece in May 2013; including managing all people-related issues such as redundancy and redeployment.
- I managed a 4-year “Transformation” project with a total value of €1.2bn throughout its lifecycle including presenting project progress to the Executive Committee and Board of Directors.
- I was planning and monitoring the activities for 6 different teams of 14 project managers to deliver a complete transformation of all internal and external service delivery, banking product offering and restructure of the business.
- I have fully implemented and delivered an Anti-Money Laundering project which included the setup and delivery of a new application as well as the reformation of all compliance procedures resulting in an improved customer experience.
- My continuous goal was to consistently deliver resourcing and financial savings to the organization including reducing the time to process transactions; I managed almost a 35% time to process reduction and an increase in the number of transactions reviewed while released an effort of 9 FTE’s.
- I have been leading the internal control system and risk of information for Millennium BCP Group including being responsible for business continuity planning, disaster recovery, and risk assessment across the group
- I have mainly worked internationally to manage diverse project teams in order to identify risk, plan mitigations and implement process and procedural changes to increase security