Top roles
Incident & Problem Manager< 2 years
Miscellaneous
Database

Excel
IT Project Management
IT Service Management
Operating systems
Project Management
Web Applications
ITIL
Desk Support
Technical Support
Communication and Relationship-Building Skills
Systems
Desktop / PC

SharePoint

VMware

Windows
Windows Server
Active Directory / Windows Server
Exchange
SCCM / MS Configuration Manager
Cloud

Cloud

Azure
ServiceNow
Back-end
Mobile devices

iOS
Network/Telecom
Infrastructure
VoIP
Business Intelligence

Power BI
Enterprise Tools
Waterfall
Sales
Customer Service
HR / Sourcing
Recruitment Training
Language
Native Dutch
Dutch
Native
English
Fluent
French
Fluent
Work experience
Since 2023
Global Major Incident mananger @ ING
01 June 2023 - Present

Education experience
Connect with Mohamed Harcha